TeleMate is set to provide future-proof UC visibility to the Department of Veterans Affairs (VA), the largest integrated healthcare system in the United States. In today’s complex organizational landscape, a well-managed unified communications ecosystem is critical to daily operations.
Learn more about TeleMate’s Future Proof deployment for the US Department of Veterans Affairs
TeleMate announced today the US Department of Veterans Affairs multi-million dollar contract award includes the deployment of TeleMate’s capabilities to cover up to 20,000 agents across a host of critical contact centers. The VA is the largest integrated health care system in the United States, serving over 9 million veterans each year. The Veterans Health Administration (VHA) provides comprehensive care, including primary and specialized services, across 1,321 health care facilities. This network includes 172 VA Medical Centers and 1,138 outpatient clinics. With over 371,000 health care professionals and support staff.
Learn more about TeleMate’s deployment for the US Department of Veterans Affairs
TeleMate today announced the US Department of Veterans Affairs has awarded a contract to deploy TeleMate`s platform across their unified communications environment. The deployment will enable both the VA`s IT and functional stakeholders to operate smarter and faster by delivering elevated levels of visibility with proactive monitoring, intelligent analytics and interactive dashboards underpinned by comprehensive role-based access.
Learn more about TeleMate’s deployment for the US Department of Veterans Affairs
TeleMate, an innovator in unified communications observability solutions, announces the general release of its 8.0, UC Monitoring, Analytics, and Observability solution. The vendor-neutral approach seamlessly integrates with any UC system, whether cloud-based or on-premises, extending observability down to the client operating system.
TeleMate announces the addition of its Predictive UC Monitoring and Analytics solution to the Webex by Cisco App Hub. The App Hub is a curated marketplace of third-party solutions, with out-of-the-box integrations that are engineered to extend and amplify the value of the Webex Suite of Solutions.
TeleMate, the leading developer of vendor-neutral unified communications, collaboration and contact center monitoring, analytics and reporting solutions, will be unveiling its innovative approach to solving remote and hybrid workforce visibility challenges at the upcoming Enterprise Connect 2023 (March 27-30, Orlando, FL).
Learn more about TeleMate’s solution to remote and hybrid workforce visibility challenges
TeleMate’s Predictive 7.8 release delivers a number of ground breaking advancements that focus on enhanced customer journey visibility along with superior application and infrastructure monitoring for the hybrid and remote workforces.
TeleMate, a lead developer of unified communications, collaboration and contact center monitoring, analytics and reporting solutions, announces general availability of its market shifting Predictive 7.7 release. The new release delivers enhanced vendor neutral capabilities that enable intelligent monitoring and comprehensive visibility throughout complex UC&C environments and supporting infrastructure.
TeleMate.Net Software’s unified communication and collaboration analytics products and services provide critical insight helping organizations successfully execute plans to protect their employees and combat the spread of the COVID-19 virus.
In response to the unprecedented rise in the use of unified communications and collaboration tools caused by the COVID-19 pandemic, TeleMate.Net Software will be delivering free implementation, training, and professional services for all new customers. In addition, TeleMate has temporarily reduced its licensing cost by 50% to all new customers.
Learn more about Free Predictive UC&C Analytics and Monitoring Services to Combat COVID-19
TeleMate.Net Software’s unified communication and collaboration analytics products and services provide critical insight helping organizations successfully execute plans to protect their employees and combat the spread of the COVID-19 pandemic.
TeleMate.Net Software’s Predictive UC Analytics and Agile Monitoring platform is giving organizations the needed edge required to successfully enable the flood of new users with the communication tools to navigate this fluid environment. Functions like executive dashboards to help C-levels prioritize business value with environmental changes and proactive troubleshooting that enables IT to manage quality of experience.
TeleMate
3550 Engineering Drive Suite 100
Peachtree Corners, GA 30092
+1.678.589.7100
+1.855.790.3369
+1.678.589.7110 (Fax)
info@telemate.net
TeleMate
P.O. BOX 921328
Norcross, Georgia 30010-1328
