TeleMate is set to provide future-proof UC visibility to the Department of Veterans Affairs (VA), the largest integrated healthcare system in the United States. In today’s complex organizational landscape, a well-managed unified communications ecosystem is critical to daily operations.
Learn more about TeleMate’s Future Proof deployment for the US Department of Veterans Affairs
TeleMate announced today the US Department of Veterans Affairs multi-million dollar contract award includes the deployment of TeleMate’s capabilities to cover up to 20,000 agents across a host of critical contact centers. The VA is the largest integrated health care system in the United States, serving over 9 million veterans each year. The Veterans Health Administration (VHA) provides comprehensive care, including primary and specialized services, across 1,321 health care facilities. This network includes 172 VA Medical Centers and 1,138 outpatient clinics. With over 371,000 health care professionals and support staff.
Learn more about TeleMate’s deployment for the US Department of Veterans Affairs
TeleMate today announced the US Department of Veterans Affairs has awarded a contract to deploy TeleMate`s platform across their unified communications environment. The deployment will enable both the VA`s IT and functional stakeholders to operate smarter and faster by delivering elevated levels of visibility with proactive monitoring, intelligent analytics and interactive dashboards underpinned by comprehensive role-based access.
Learn more about TeleMate’s deployment for the US Department of Veterans Affairs
TeleMate, an innovator in unified communications observability solutions, announces the general release of its 8.0, UC Monitoring, Analytics, and Observability solution. The vendor-neutral approach seamlessly integrates with any UC system, whether cloud-based or on-premises, extending observability down to the client operating system.
TeleMate today announced its partnership with Webex by Cisco, a leading provider of collaboration technologies powering hybrid work. The partnership will enable TeleMate to empower both IT and business stakeholders across the digital workplace to operate smarter and faster by delivering elevated levels of visibility with proactive monitoring, role-based access, and interactive dashboards.
TeleMate announces the addition of its Predictive UC Monitoring and Analytics solution to the Webex by Cisco App Hub. The App Hub is a curated marketplace of third-party solutions, with out-of-the-box integrations that are engineered to extend and amplify the value of the Webex Suite of Solutions.
TeleMate, the leading developer of vendor-neutral monitoring and analytics solutions for unified communications, collaboration & contact center environments, will be demonstrating its innovative approach to solving visibility challenges experienced in remote and hybrid UC&C deployments at Cisco Live 2023 (June 5-8, Las Vegas, NV).
Learn more about TeleMate’s Answer to Remote and Hybrid Deployments
TeleMate, the leader in vendor-neutral, unified communication monitoring and analytic platforms, today announced that it has successfully completed its Service Organization Control (SOC) 2 Type II certification. The SOC 2 is an auditing standard developed by the American Institute of Certified Public Accounts (AICPA). Successful completion of the SOC 2 Type II audit further validates TeleMate’s focus on security and compliance, demonstrating a major milestone for the company and the services it provides global enterprises.
TeleMate, the leading developer of vendor-neutral unified communications, collaboration and contact center monitoring, analytics and reporting solutions, will be unveiling its innovative approach to solving remote and hybrid workforce visibility challenges at the upcoming Enterprise Connect 2023 (March 27-30, Orlando, FL).
Learn more about TeleMate’s solution to remote and hybrid workforce visibility challenges
TeleMate, a lead developer of unified communications, collaboration and contact center monitoring, reporting and analytics solutions, announced today that it has completed a major rebranding. The rebrand reflects the growth, modernization and innovation that has led to the delivery of the highly touted Predictive UC Analytics platform.
The rebranding includes a new logo, a complete website redesign with a more vibrant color pallet, and messaging that reflects the true value and market sentiment derived by TeleMate’s modular platform.
TeleMate
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+1.678.589.7100
+1.855.790.3369
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info@telemate.net
TeleMate
P.O. BOX 921328
Norcross, Georgia 30010-1328
