TeleMate Partners

By leveraging our portfolio of products, partners have the ability to offer the widest array of new services that lead to greater cost saving for their customers. Each customer will receive the highest level of service as you benefit from a business strategy that supports your long-term growth objectives. You will be joining TeleMate’s well-established network of partners both domestically and internationally that collectively have brought TeleMate products and services to every corner of the globe.

Information Available to TeleMate Partners

The partner will obtain technical information and marketing tools for TeleMate’s product lines. These tools provide all of the information necessary to sell this suite of services. Some of the information you can find includes:

• Price lists
• White papers
• Corporate logos
• Product Iconography
• Technical documentation
• Product bulletins, road-maps and alerts
• Competitive information
• Marketing support

Marketing Programs Available for TeleMate Partners

Our marketing department works closely with our partners to plan marketing solutions that may include:

• End-user and dealer rebates
• Seminar support
• SPIFF programs
• Web conferences
• Direct marketing campaigns
• Partner press releases
• Sales collateral
• Joint advertising
• Lead generation
• Partner logo and company description on TeleMate website
• Tradeshow support

To maximize your sales efforts contact marketing at marketing@telemate.net or your TeleMate sales manager to explore a joint marketing program. Working collaboratively keeps our technology ahead of the curve and enables us to meet the changing needs of the marketplace.

Channel Partner Program Overview

We encourage all partners to participate in our comprehensive Channel Partner Program designed to expand your business horizons and increase your profitability. Our program offers partners an opportunity to receive discounts and to leverage various resources to market our products and enhance your sales efforts.

Become a Channel Partner and you will receive:

Presales Support

TeleMate sales managers and sales engineers are available to offer a wide array of support including joint sales calls and product demos. We also offer a discounted demo unit program that can dramatically shorten sales cycles and help you win new business.

Sales and Product Training

Training programs ensure you can provide the highest level of client service and can be customized to fit your needs. We offer online training in the form of online tutorials, on-demand Webinars, as well as on-site advanced product and technical training.

Technical Support

Our technical representatives are available 24 hours a day via telephone to assist you with product and installation questions.

Joint Marketing and Co-Op Programs

TeleMate is dedicated to helping our partners succeed when offering TeleMate solutions to their markets and end-user customers. We offer a Co-Op marketing program to be used for joint event marketing, advertising, outbound communications/lead generation, press functions and more. In addition, partners also have access to the TeleMate Partner Center, a customizable, online resource providing access to price lists, competitive information, order status, and collateral as well as the guidelines for other turn-key marketing programs.

Placing an Order

You may submit your company purchase order to your TeleMate sales manager, by email at sales@telemate.net or fax to 678.589.7110. You will receive a confirmation that your order was received within 4 hours. An order acknowledgment will be sent containing your sales order number once your order has passed through the TeleMate order approval process.

All orders are routed through our internal accounting department for approval. Each order is checked for completion and accuracy and verified using your company’s preset discounts and credit information.

Thank you for letting everyone at TeleMate support your business objectives.